Dhak88 Privacy Policy — Your Data Is Safe With Us

Dhak88 (website: dhak88.ws) is one of Bangladesh's most trusted online Sports Betting and gaming platforms. We believe that every member's personal information is their own, and protecting it is our responsibility. This Privacy Policy clearly explains what information dhak88 collects from you, how it is used, and how it is kept secure.

By using the dhak88 website or creating an account, you agree to this Privacy Policy. We recommend reading this document carefully before registering. If you have any questions, please reach out to our support team.

Dhak88 only collects information that is necessary to provide its services. A detailed breakdown of what we collect is provided below:

Dhak88 collects your information through various methods. Each approach is transparent and based on your consent:

• At the Time of Registration
  Information you provide when creating an account, such as your name, mobile number, and email address.
• During KYC verification
  Copies of national ID or passport uploaded for identity verification.
• During deposits and withdrawals
  Payment information automatically collected during mobile banking transactions.
• While browsing the website
  IP address, browser type, and page visit data collected via cookies and log files.
• When contacting Support
  Information from conversations when you contact us via live chat or email.

Dhak88 uses the information it collects solely for the purposes listed below and for no other purpose:

1. Account Management: To create, verify, and maintain your account.
2. Transaction Processing: For processing deposits, withdrawals, and bonuses.
3. Identity Verification: To comply with Anti-Money Laundering (AML) guidelines.
4. Service Quality Improvement: To analyze and improve the user experience.
5. Security Assurance: To prevent fraud and unauthorized access.
6. Legal Obligations: To comply with applicable laws and regulations.
7. Contact: To send important updates, security alerts, and promotional messages.

Dhak88 does not sell your personal information to any third party. However, data may be shared in the following limited circumstances:

• Payment Providers: Necessary data may be shared with payment gateways such as bKash, Nagad, or Rocket to process deposits and withdrawals.
• Law Enforcement Agencies: Information may be shared with government authorities when required by court order or legal obligation.
• Technology Partners: With trusted technology service providers who operate the website and are bound to comply with our Privacy Policy.
• Fraud Prevention: With relevant authorities when investigating suspicious activity or fraud.

Your data will not be shared for any purpose beyond those listed above, and you will be notified as early as possible if such sharing is ever necessary.

Dhak88 uses the latest technology and security measures to protect member data. The key elements of our security framework include:

• SSL/TLS Encryption: Every transaction and data transfer on the website is secured with 256-bit SSL encryption.
• Firewall Protection: Our servers are protected by robust firewalls that prevent unauthorized access.
• Two-Factor Authentication (2FA): Two-factor authentication for added security when logging into your account.
• Regular Security Audits: Our expert team conducts regular security audits of our systems.
• Restricted Staff Access: Access to members' personal data is restricted to authorized staff only.
• Data Backup: Your data is secured through a protected backup system.

Dhak88 uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality. The types of cookies we use:

You can delete or disable cookies at any time through your browser settings. Keep in mind that disabling cookies may limit certain features of the site.

Dhak88 does not retain your data longer than necessary. Retention periods are outlined below:

• Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
• Transaction Details: Up to 7 years, as required by financial regulatory guidelines.
• KYC Documents: Up to 5 years after account closure.
• Cookies & Log Data: Typically 90 days to 1 year.
• Support Conversations: Up to 2 years.

As a dhak88 member, you have certain important rights regarding your own data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request a correction if any of your information on record is inaccurate.
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Opt Out of Marketing: You may request to opt out of promotional communications.

To exercise any of these rights support@dhak88.ws. We typically respond within 30 business days.

Dhak88 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and any account found to belong to a minor is closed immediately.

Dhak88 may update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following channels:

• Via a prominent notice on the website.
• By sending a message to your registered email address or mobile number.
• Via a pop-up notification after login.

Continuing to use dhak88 after any changes have been made will be considered your acceptance of the updated Policy. We recommend checking this page regularly.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

• Email: support@dhak88.ws
• Website: dhak88.ws
• Support Hours: 24/7, Seven Days a Week

We typically respond to any privacy-related request within 24 to 72 hours. For urgent matters, you can also reach us via live chat.